Parent and Family Resource Guide
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Families often have questions about the resources at Emerson that might be helpful for their student. We hope you find the Parent and Family Resource Guide as a great first-place to stop.?
You'll find links to more information and descriptions of offices and services here for your student.??
A - H Resources
The Academic Advising Center coordinates the various aspects of undergraduate academic advising and supports the academic advising conducted by the major departments for your student. It shares with faculty advisors the responsibility for advising individual students. The center’s services are available to all undergraduate students.
Academic Advising Center:?216 Tremont Street, 6th floor, 617-824-7876
Looking for information about the academic year calendar?(When do classes start next year? When is graduation? When is Spring break?) ?Visit?Academic Calendars.?You'll find information about current and future years, as well as information about our programs at Emerson Los Angeles and Kasteel Well.
The Office of Development and Alumni Relations and the Emerson College Alumni Association work together to maintain contact with alumni through a variety of social, professional growth, and community service opportunities. The office enables students and alumni to benefit from the experience of all Emerson alumni and others with extensive professional skills and knowledge through ongoing and annual events such as Alumni Weekend, the Bright Lights Screening Series, and the New York Connection, as well as regional events. Alumni Relations works closely with the Office of Career Services to connect students with appropriate alumni for mentoring and networking.
Office of Development and Alumni Relations: 99 Summer Street 9th floor, 617-824-8535
The Athletic Department conducts the campus intercollegiate and recreational programs. Athletics at Emerson is an opportunity for student-athletes to compliment their academic pursuits with participation in a highly competitive athletic experience. Life lessons such as teamwork, self-discipline, dependability, time management, commitment and dedication are gained through athletic participation at Emerson.
Athletics at Emerson offers 14 NCAA Division III Intercollegiate Programs, and is a member of the highly competitive New England Men’s and Women’s Athletic Conference (NEWMAC). The Lions field competitive teams in:
- Men—Baseball, Basketball, Cross-Country, Lacrosse, Soccer, Tennis, Volleyball
- Women—Basketball, Cross-Country, Lacrosse, Soccer, Softball, Tennis, Volleyball
Intramurals: The Emerson Intramural Program provides opportunities for a variety of fun and competitive activities and a great way to meet fellow students. ?Students are encouraged to participate in as many events as possible to improve fitness and enhance social opportunities.
Emerson Lions Athletics: 150 Boylston Street, Lower Level 2, 617-824-8690
Students are expected to attend classes regularly and promptly and are responsible for all work done in their classes while they are absent. Individual instructors determine the number of times a student may be absent or tardy before one’s grade is adversely affected. Students are responsible for notifying the instructor in advance of all foreseeable absences and conflicts with course requirements. Attending an out-of-class activity or event for another course is not considered an excuse to disregard a given class’s attendance policy. A faculty member cannot require a student to attend specified out-of-class activities that conflict with the student’s schedule for another class. Visit Attendance Policy for more?information about absence due to illness, jury duty or other reasons.
The Bias Response Program is designed to accomplish the following:
- Provide resources and support to those affected by bias incidents.
- Develop and deliver programs and educational opportunities for the Emerson Community to prevent or eliminate bias activity.
- Advise the College Community about the occurrence of incidents of bias, as appropriate. The community may be informed of a single incident at the time of occurrence and/or aggregate data on reports occurring each academic year.
- Inform the Emerson Community about how bias incidents will generally be handled, with particular attention to the experience of Emerson students.?
- Make referrals to campus resources, as needed.
Note:?The Bias Response Program (BRP) is not a disciplinary process and does not function in lieu of any disciplinary or complaint processes within or outside of the College. The BRP is intended to provide support and resources to those affected by bias incidents, and to the Emerson community. Should an incident be reported that might be in violation of College policies or state or federal law, the Bias Response Team (BRT) will immediately refer the matter to the appropriate College official or office, e.g. the Title IX Coordinator, academic deans, the Student Conduct Office, Human Resources, Emerson College Police Department, etc.
Bias Response Program: 120 Boylston Street, 10th floor, 617-824-8528
The Barnes & Noble @ Emerson College Bookstore carries course books, as well as an extensive inventory of general reading and reference books, Emerson insignia gifts and apparel, and school and office supplies.
Barnes & Noble @ Emerson: 114 Boylston Street, 617-824-8696
Career Services provides programs, services, and other resources to help you integrate and present classroom and co-curricular experiences in preparation for an internship, graduate school, or employment.
The Career Services team can help guide you along your unique career path. Whether you are a first-year student unsure about your career plans, a junior seeking an internship in your chosen field, or a graduating student starting your job search, Career Services can help.
Career Services: 216 Tremont Street, 6th floor, 617-824-8586
The Emerson College Center for Health and Wellness (CHW) provides care for the immediate health needs of students and provides clinical evaluations and follow-up treatment, wellness counseling, and education services by appointment Monday through Friday during the academic year. The center’s services and programs also reflect an effort to promote conditions in the academic environment that permit and encourage optimum physical, emotional, and intellectual development.
IF A MEDICAL EMERGENCY ARISES, contact 911. This will activate the city’s medical emergency response team.
Center for Health and Wellness:?216 Tremont Street, 3rd floor, 617-824-8666
Emerson Counseling and Psychological Services (ECAPS) is available for Emerson students to discuss personal concerns, family problems, or other psychological/ mental health issues. ECAPS serves as a resource to assist students in developing to their potential and removing obstacles that interfere with their success. To achieve this goal, a variety of services are provided, which include: short-term psychotherapy, support and therapy groups, crisis intervention, and psychiatric consultation and medication management for students in ongoing psychotherapy in ECAPS. The professional staff at ECAPS are Massachusetts-licensed psychologists, social workers, or marriage and family therapists. If an assessment indicates that a student would benefit from more frequent or long-term therapy, the staff will assist the student by making a referral to local agencies, private psychotherapists, or psychiatrists.
ECAPS’ clinical services are confidential. The staff considers issues of student privacy to be of utmost importance. No information is given to anyone, inside or outside of the College, without the student’s knowledge or consent within the guidelines of professional ethics or as required by Massachusetts State Law.
After-Hours Telephone Crisis Service: Emerson students who have an urgent concern when ECAPS is closed can call 617-824-8595 after hours and talk to a licensed therapist on the phone via our ECAPS Crisis Service line. The therapist will talk with students, provide emotional support, call for emergency services if needed, and provide information about resources on campus for further help.
External Program Telephone Crisis Service: Students who are attending external programs, such as Kasteel Well, Emerson Los Angeles, Berklee Valencia, and Washington, DC, can call 617-824-8755 to talk to a licensed therapist. This service is available 24 hours a day, 7 days a week.
ECAPS, 216 Tremont Street, 2nd floor, 617-824-8595
The Cultural Center was established to enhance the educational, cultural, and social needs of the campus community. It is the site of a variety of formal and informal events for students, faculty, and staff. The student organizations EBONI (Emerson’s Black Organization with Natural Interests), Amigos (the Latino student organization), ASIA (Emerson’s Asian Students for Intercultural Awareness), and EAGLE (Emerson’s Alliance for Gays, Lesbians, and Everyone) are housed here. The Cultural Center is available for use by student organizations recognized by Emerson College and academic and administrative departments. The facility can be reserved for special cultural/diverse events, meetings, and educational purposes.
Cultural Center, 150 Boylston Street, Room 156, 617-824-8642
Emergency Line: 617-824-8888
Business Line: 617-824-8555
Emerson College Police Department is committed to protecting the student body, staff, and faculty and to enhancing the quality of campus life by creating a safe, secure, and welcoming environment through the community policing concept.
The Emerson College Police Department operates 24 hours a day, seven days a week. ECPD officers are sworn in as both Massachusetts Special State Police Officers and Suffolk County Deputy Sheriffs. These police powers allow Emerson police officers full police authority on property used, owned, or occupied by Emerson College. These police powers also expand officers' jurisdiction to maintain the security of College property and advance the safety and well-being of members of the Emerson College community.
Other items ECPD oversees include:
- Clery Act
- Communicating Disaster and Crisis Information
- Timely Warnings
- Community Policing
- Safety Escorts
- Rape Aggression Defense Program (R.A.D.)
- Operation ID
- Community Liaison Program
- Lost and Found
- Taxi Vouchers
- Safety Tips
- Photo IDs
ECPD: 211 Tremont Street
The College has partnered with Rave Mobile Safety to deliver vital emergency and school closure information.Through the Rave system, enrolled community members?will receive Emerson Alerts with timely information from the Emerson College Police Department (ECPD) or the Emergency Response Team (ERT) related to:
- Emergencies impacting the Boston, Los Angeles, or Netherlands campuses;
- Actions you should take (evacuate the building, stay where you are, avoid a certain area, etc.);
- Incident updates; and/or
- Date, time, and reason for campus closures (including weather-related alerts).
The Rave system allows community members?to receive Emerson Alert emergency messages via voice (cell and landline), text (SMS), and email.?
All students, faculty, and staff of Emerson College will automatically receive Emerson Alerts through their @ bet on share prices www.mamasmeatballsphilly.com?email account. Parents or family members will receive alerts ONLY if their student has entered the information in Rave. ?The College is unable to make changes; students must initiate them.?
We strongly encourage students?to verify?contact information and notification preferences in Rave by visiting?emerson.edu/emersonalert?and using their?Emerson login. We recommend that students add at least one mobile phone number to the system.??
Students needing assistance updating?contact information in Rave should contact the IT Help Desk at?617-824-8080.
For more information about Emerson Alerts and the Rave system, visit the?Frequently Asked Questions?on the IT Help Desk page. If you have additional questions, please contact Chris Beaurpere, director of emergency management, at?617-824-8104?or?c_beaurpereemerson [dot] edu.
Education Abroad & Domestic Programs is committed to providing Emerson students with opportunities to explore their academic goals and expand their cultural knowledge in international settings and global environments.
Education Abroad and Domestic Programs: 120 Boylston Street, 10th floor, 617-824-8567
Family Weekend is held at approximately the midpoint of the first semester. ?Families of all students are invited on campus to join students in attending a jam-packed weekend of events and activities. ?More information may be found on the Family Weekend homepage!
The Emerson College Fitness Center (ECFC) offers exercise and wellness programs designed to meet the fitness goals of the Emerson College community. The ECFC provides state-of-the-art strength training, cardiovascular, and free-weight equipment as well as a studio where a daily schedule of group fitness classes are offered. Men’s and women’s locker rooms are also available, providing saunas, showers, and daily lockers.
Fitness Center: 80 Boylston Street, Lower Level, 617-824-8692
Gay, Lesbian, Bisexual, Transgender, and Queer/ Questioning (GLBTQ) Student Life is housed within the Division of Student Affairs, providing support services for GLBTQ students. The staff strives to enhance the quality of life for members of the GLBTQ community and their allies, recognizing that sexual orientation and gender expression work through and are influenced by race, ethnicity, gender, culture, age, class, faith, ability status, and other social characteristics. The director of multicultural student affairs and GLBTQ services and the advisor to the student organization EAGLE (Emerson’s Alliance for Gays, Lesbians, and Everyone) provide consultation to students in the area of queer issues and work to provide education, information, and advocacy services. The staff is committed to maintaining a safe and inclusive atmosphere in which all members of the community are valued and respected.
bet on share pricesGLBTQ Student life: 120 Boylston Street, 4th floor, 617-824-8637
The Office of Housing and Residence Life has overall responsibility for services and programs within the residence halls and maintains all housing records including room assignments, contracts, room selection information, and residence life conduct documentation and response.
Emerson College’s residence hall community is composed of a dynamic, diverse, and talented group of people. Within this community, the potential for learning and personal growth abounds. Educational experiences and possibilities exist through participation in the community and through interaction with other community members. Each student has a responsibility to be a part of developing and maintaining a community that is respectful of others and supports the College’s academic mission.
Housing and Residence Life, 120 Boylston Street, 4th floor, 617-824-8620
I - Z Resources
Students may utilize the Intercultural Student Affairs Office which strives to:
- Support and enhance the integration of all students of color and LGBTQ+ students into the wider College community
- Encourage students of color and LGBTQ+?students to maximize their chances for successful academic and social development by becoming full participants in the curricular and extra-curricular activities of campus life.
- Engender and maintain an atmosphere where different ethnic and racial viewpoints are disseminated, understood, and respected.
bet on share pricesIntercultural Student Affairs: 120 Boylston Street, 4th floor, 617-824-8637
Students may visit the?Office of International Student Affairs?to have their immigration forms processed; receive advice regarding I-20’s, practical training, work permits; and discuss issues related to academics, adjusting to the United States, social/cultural opportunities or other personal concerns. All new international students must must check in with the office during the first two weeks of the semester to complete their files.
International Student Affairs: 120 Boylston Street, 10th floor, 617-824-7858?
The?Iwasaki Library?promotes scholarship and creative work in communication and the arts by providing a diverse collection of resources and instruction in their use. Library staff connect you with information, ideas, and technologies to encourage creativity and life-long learning.
Iwasaki Library:?120 Boylston Street 3rd Floor, 617-824-8668
Undergraduate Orientation?strives to help our new students begin to become more comfortable and better prepared to take on the various academic and social challenges associated with entering a new and unfamiliar environment. The Undergraduate New Student Orientation program is committed to: Diversity and Inclusion; General Health, Wellness, and Safety; Sustainability; and Creating a Culture of Respect and Responsibility. These four pillars guide our work and goals. The Orientation program also serves as a leadership development opportunity for our upper-class students who serve on Core Staff and as Orientation Leaders.
Orientation: 120 Boylston Street, 4th floor, 617-824-8638
Information on?Graduate Student Orientation??
The Office of?Off-Campus Student Services?(OCSS) is committed to facilitating the successful civic growth of the College’s off-campus student population. Through various programs and services, OCSS effectively connects and communicates with those Emerson students who reside with their families or in homes and apartments throughout the city of Boston. The work of OCSS is focused on providing off-campus students with non-College affiliated housing resources and co-curricular involvement opportunities that successfully support their academic lives.
OCSS counsels and encourages off-campus students to serve as responsible roommates, tenants, and contributing members of the Greater Boston and Emerson College communities.
Off-Campus Student Services: 120 Boylston Street, 4th floor, 617-824-7863
The Social Justice Center works to uplift and support individuals and communities.
At the heart of our work lies praxis --?the?practice of reflection and action - engaging new ideas and posing questions for which we don't have an answer, being comfortable with the discomfort of not knowing, and challenging ourselves to be active learners and agents of change. Our work also requires the ongoing unveiling of a changing reality for the purpose of deeper understanding of the self and the environment in which we live. We hope to inspire others to do their own work, to begin their own practice, and to build a community of committed people who will work side-by-side for social change.?
You can find the Elma Lewis Center for Civic Engagement, Learning, and Research; the Office of Violence Prevention and Response; and the Office of Title IX Equity and Access in the Social Justice Center.
The Social Justice Center:?120 Boylston Street, 10th floor, 617-824-8528
The?Office of Student Success (OSS)?is focused on increasing student retention, satisfaction, and success, making sure that students have the supports they need to realize their fullest potential at Emerson.?
Any student may encounter obstacles or difficulties associated with college life -- academic, financial, personal, interpersonal, or wellness. The Office of Student Success helps students to explore their options, navigate campus systems, and connect to campus resources to stay on track toward their goals. For students who are best served by taking some time away from the College, the Office of Student Success coordinates the leave of absence and withdrawal processes.
The OSS: 150 Boylston St, 2nd floor, 617-824-8650
The?Office of the Registrar?is the place to go when students need to:
- Cross-register at affiliated institutions
- Add courses, with instructor permission, after online registration is closed
- Register for directed studies and production projects
- Withdraw from a course after the second week of classes
Or if you have questions concerning:
- Academic class standing
- Academic calendar
- Course load
- Course withdrawals
- Transfer credits and pre-approval
The Registrar: 216 Tremont Street 2nd floor, 617-824-8660
The?Office of Title IX Equity and Access?coordinates Emerson’s compliance with Title IX, VAWA, the Clery Act and the College’s Sexual Misconduct Policy.? Coordination includes receiving complaints and monitoring the complaint and investigation process, monitoring outcomes, identifying and addressing patterns, and assessing the effect on campus climate.? If you have questions about Title IX or the Title IX process please contact the?titleixemerson [dot] edu (Title IX Coordinator.)
The?Office of Spiritual Life?offers students, faculty, and staff resources for personal development, spirituality, and religious life. It seeks to promote an environment in which persons of different faiths, as well as secularists, humanists, and atheists who are searchers can find a welcoming community.
The Office of Spiritual Life: 150 Boylston Street, Lower Level 1, 617-824-8036
Emerson College is committed to providing access to its academic programs and social activities for all qualified students with disabilities. While upholding this commitment, the College maintains the high standards of achievement that are essential to the integrity of its programs and services. In advancing these aims, the Student Accessibility Services ensures that College policies, practices, and procedures conform to federal and state statutes and regulations. Our philosophy is that students are independent and self determined and that students with disabilities—just like all students—have control over their lives here at Emerson and are ultimately responsible for making their own decisions.
Student Accessibility Services Office:?216 Tremont Street, 5th floor, 617-824-8592
Emerson College is committed to supporting members of our community?who exhibit behaviors that pose a risks to self or others and to those impacted by these behaviors. Education, communication, collaboration, coordination of resources and early intervention are the cornerstones of Emerson’s harm prevention efforts. ?An important member of the team of professionals engaged in this effort?is the Director of Student Care and Support.
Student Care and Support, 120 Boylston Street, Suite 411, 617-824-8640.
The?Office of Student Engagement?& Leadership (SEAL)?is committed to creating, hosting and supporting events, programs and experiences that further student skill development while providing space for both meaningful relationships and community building. ?SEAL’s events & programs seek to provide developmental opportunities for students that will complement their learning experiences in the classroom. Our goal is to create effective leaders & communicators who will positively impact the Emerson community & the greater global community.
With more than 95 Student Government Association Recognized Student Organizations & 10 fraternal organizations, students have the opportunity to pursue their passions outside the classroom while developing relationships that will enrich their Emerson experience. Students collaborate with peers, staff, and faculty to help create a vibrant, inclusive Emerson community through performances, publications, and programs. The Office of Student Engagement & Leadership focus is on collaborating with students, faculty, and staff to best support students and continue to redefine the Emerson student experience. ?
The Office of Student Engagement & Leadership:120 Boylston Street 4th floor, 617-824-8620
Student Financial Services encompasses the?Office of Financial Aid,?Office of Student Accounts, Office of Enrollment Services and Support, and?Office of Student Success.? Together, our staff helps parents and students understand the costs associated with an Emerson education, and to find means to meet those costs.
Through federal, state, and institutional financial aid programs, as well a variety of?educational loan options?and a?payment plan program, we help families manage the cost of a quality education. Whether you make lump sum payments now or spread payments out over months or years, we strive to provide the services needed to make Emerson a financial reality for our students.
Money Matters?is Emerson's financial education program. ?This is a free program that allows current students and alumni to learn about personal finance, using credit wisely, identity theft and other topics.
Student Financial Services: 216 Tremont Street, 4th floor, 617-824-8655
Emerson IT?strives to be a trusted and collaborative partner in the development of innovative and sustainable technology solutions. Its mission is to foster creativity and learning across the College’s global campus.
The Boston campus features lab and classroom spaces with more than 500 computer workstations, providing a variety of software to support academic needs and creative pursuits. Industry-standard applications are available including Autodesk Maya, Adobe Creative Cloud, Avid Media Composer, Final Cut Pro X, and Unity Pro. Students are provided with network storage space for real-time and collaborative video editing. Specialty labs offer large-format photo printing, 3D printing, color-calibrated monitors, graphics tablets, and film and photo scanners.
Each student’s Emerson account includes access to an email account, online storage, lab workstations, and wireless and wired Internet. Academic resources include G Suite for Education, Canvas for online course management, and an academic video storage and streaming service. Emerson students also receive free access to?lynda.com, an online training library with thousands of video tutorials and practice files.
The IT Help Desk, located on the fourth floor of the Walker Building, offers assistance to all students, faculty, and staff with any technology-related questions. Students can also utilize the website to access step-by-step guides, view alerts, or submit help requests online.
Media Services, located on the fourth floor of the Ansin Building, is responsible for the audiovisual equipment in many of the College’s classrooms and meeting spaces. Staff members are available to assist with setup and operation of this equipment.
Emerson IT:?120 Boylston Street 4th floor, 617-824-8080
The Office of the Vice President and Dean of Campus Life?oversees the Division of Student Affairs, which comprises a number of independent yet interrelated offices and programs designed to foster student growth, build community, and respond to student concerns.
Trained professionals are available to assist all students work through problems or unanticipated crises, set personal or professional goals, foster leadership skills, and plan activities. The staff is also available to listen to student suggestions and grievances. ?Parents are always welcome to be in touch with the Office of the Vice President and Dean of Campus Life with questions or concerns.
Vice President and Dean of Campus Life,?120 Boylston Street, 4th floor, 617-824-8640
Violence Prevention and Response (VPR)?works with all Emerson students (domestic and international, undergraduate and graduate) who want to learn more about violence prevention through social justice, community-building, and activism.
VPR also offers free and confidential advocacy, support, and counseling for anyone who has been impacted by power–based interpersonal violence, including:
- Sexual assault and harassment
- Stalking and threats
- Abusive relationship and bullying
We believe you. You’re not to blame. You’re not alone. We’re here for you.
Violence Prevention and Response (VPR):?180 Tremont Street 3rd floor, 617-824-8857.
The wellness education coordinator (WEC) collaborates with other Student Affairs professionals and utilizes resources from a variety of campus departments and community organizations to coordinate student health and wellness programming. Topics include alcohol and other drug use and abuse, sexual assault, HIV and AIDS, sexually transmitted diseases, body image and eating disorders, and various other topics. The wellness education coordinator seeks to increase education and awareness concerning these issues with the goals of reducing problems associated with them and promoting activities that contribute to a healthy community. Programming focuses on responsible decision making and empowerment through knowledge.
Wellness Education: 216 Tremont Street, 3rd floor, 617-824-8597